Questions and answers
Every answer on one page. Not here? Email us.
1Will my paints fit?
Every Lokka System comes with a Paints insert fitted to the bottles you name at checkout, droppers or pots. Taller 60 to 100 ml bottles go in the tall drawer. If they do not fit, new inserts are free.
2How many paints does each size hold?
System S about 32 droppers or 18 pots, System M about 56 droppers or 36 pots, System L about 80 droppers or 48 pots. These are estimates until we have measured with calipers.
3How big is it?
Footprint: System S 165 × 230 mm, System M 254 × 230 mm, System L 330 × 230 mm. The height follows after the first prints.
4Do I have to build it?
No. It arrives assembled. No building, no drilling and no glue.
5When does it ship?
Slot 1 ships 16–20 Nov 2026. The date is shown before you pay. If it ships late, you can cancel for a full refund.
6Will it arrive before Christmas?
Order by Mon 30 Nov and your Lokka System arrives before 24 Dec in Estonia, Finland and Germany, or you get your money back.
7What is the €10 reservation?
It holds a Founder number and gives you early access on Sun 18 Oct. It is refundable on request and credited to your order with a code.
8Can I return it?
Yes. You have the statutory 14-day right of withdrawal, and Christmas orders can be returned until 31 Jan, unused and in the original packaging. Returns go with our prepaid label, and its fee is deducted from the refund. The engraved Founder plate is made to your number and is excluded.
9How do I pay?
By card, Apple Pay or Google Pay on Stripe's secure payment page. You do not need an account.